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Blog Post | Consumer Protection

Good news! CFPB Adding Consumer Ratings of Company Responses to Complaint Database | Ed Mierzwinski

The CFPB is making a good public consumer complaint database better. In 2015, the CFPB added optional consumer narratives, or stories, to its public consumer complaint database, giving other consumers, researchers and even other firms a new way to help study complaint patterns. Now, it will give consumers a chance to “rate the company’s handling of his or her complaint on a one-to-five scale and provide a narrative description in support of the rating.”

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News Release | U.S. PIRG | Public Health

More Than 350,000 Urge KFC to Prevent Abuse of Antibiotics in Its Chicken Supply

Today, representatives from the U.S. Public Interest Research Group (U.S. PIRG), the Natural Resources Defense Council (NRDC) and the Food Animals Concern Trust (FACT) will deliver more than 350,000 petitions from consumers nationwide to Kentucky Fried Chicken’s (KFC) headquarters in Louisville, while calling on the nation’s largest fried chicken chain to end the routine use of antibiotics by chicken producers in its supply chain. The petition signatures were also collected by the Center for Science in the Public Interest and CREDO Action. 

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News Release | U.S. PIRG | Consumer Protection

CFPB Turns 5 Years Old, PIRG Celebrates Accomplishments, Warns of Ongoing Threats

This week, on July 21, the Consumer Financial Protection Bureau turns 5 years old. The CFPB, a brainchild of then-professor Elizabeth Warren, was championed by U.S. PIRG and Americans for Financial Reform (AFR), a PIRG-backed coalition of civil rights and community groups, as part of Wall Street Reform legislation enacted in the wake of the 2008 financial collapse triggered by risky bank practices. U.S. PIRG warned, however, that the successful bureau, the first federal financial agency with only one job, protecting consumers, faces continued threats.

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Blog Post | Consumer Protection

Consumers Count: Five years of the CFPB standing up for consumers | Kathryn Lee

This week, the Consumer Financial Protection Bureau turns five years old! As part of our efforts to tell more people about the CFPB, we're cross-posting this video blog and comments written by Zixta Q. Martinez of the CFPB (check out the infographic at the end, too!).

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Letter: Protecting the FTC from Special Interest Attacks

While much of our work has been in defense of the Consumer Financial Protection Bureau (CFPB), we also support the efforts of the over-100 year old Federal Trade Commission.

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News Release | U.S. PIRG | Financial Reform

Privacy, Consumer Groups Critical of Facial Recognition Report

We've joined leading privacy and consumer advocates in a news release sharply critical of a supposed "best-practices" report released today by the Telecommunications and Information Administration (NTIA) concerning privacy and facial recognition technology. While the report purports to be the product of a "multi-stakeholder" process, all the leading privacy and consumer stakeholders dropped out of the skewed proceedings many months ago, as the release explains. It concludes: "There is much more lacking in these “best practices,” but there is one good thing: this document helps to make the case for why we need to enact laws and regulations to protect our privacy."

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News Release | U.S.PIRG | Consumer Protection

Strong National Payday Rule Could Save Consumers Billions

Today, the Consumer Financial Protection Bureau (CFPB) released its draft high cost small dollar lending (payday and auto title) loan rule for public comment. 

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LATimes: Obama's consumer protection legacy defined by aggressive agency

[This weekend, the Los Angele Times chronicled President Obama's consumer protection record, with heavy emphasis on the history and fight over the Consumer Financial Protection Bureau (CFPB):]

"[...] Launched in the wake of the 2008 financial crisis, the bureau is one of President Obama’s signature accomplishments. [...] “I think you have to consider him a tremendous president for consumers,” said Ed Mierzwinski, consumer program director at the U.S. Public Interest Research Group."

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News Release | U.S.PIRG Education Fund | Consumer Protection, Make VW Pay, Transportation

Framework for VW Settlement Announced

Statement by Mike Litt, Consumer Program Advocate at U.S. PIRG Education Fund, on todays announced VW settlement. For more details on what a strong settlement agreement ought to look like, please see the open letter that we released earlier this week with other consumer and environmental groups.

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News Release | U.S. PIRG | Public Health, Food

Taco Bell Moves Away From Chicken Raised on Medically Important Antibiotics

Taco Bell will no longer serve chicken raised on medically important antibiotics in U.S. locations starting in 2017. The announcement was included in a release from Taco Bell’s parent company Yum! Brands, and comes amid widespread consumer demand and concern from the medical community about the overuse of antibiotics on livestock and poultry. Taco Bell’s announcement will put major market pressure on the meat industry to stop overusing antibiotics and should push its partner brands KFC and Pizza Hut to have stronger commitments as well. 

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Result | Public Health

KIDS’ SCHOOL LUNCHES NOW SAFER

For years, America’s schoolchildren have been eating beef, chicken and other foods that would have been rejected as substandard even by fast food chains. Thanks in part to our advocacy, the U.S.D.A. has stopped buying such low-quality meat for school lunches.

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Result | Health Care

Young People Now Covered

This year, the federal health care reforms that NMPIRG worked to win have started to pay off for young people. In the past, teens saw their premiums soar or were denied coverage when they turned 19, even if they’d been insured their whole lives. Now, they can remain on their parents’ plans until age 26. 

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Keeping Families Safe From Dangerous Products

Corporations that violate product safety laws will face stiff fines and penalties, and hazardous products will be removed from store shelves more quickly, under a landmark law championed by NMPIRG in 2008, the Conumer Product Safety Improvement Act. Our members­—and staff in D.C.—helped overcome the last-minute opposition from the chemical industry.

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Result | Health Care

Holding Drugmakers Accountable For Safety

As drug companies aggressively market their products, they also cover up the side effects, as we saw with the scandals surrounding Vioxx, Paxil and Avandia. In 2007, the president signed a NMPIRG-backed law that makes drugs safer, and prevents pharmaceutical companies from keeping important clinical information from doctors.

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Result | Health Care

Standing Up To Prescription Drug Companies

Prescription drug companies are making it harder and harder for families to afford the medication they need. To help New Mexicans get a better deal, NMPIRG worked in 2005 to expand the state’s SenioRX and bulk purchasing programs to all New Mexicans. 

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Report | U.S. PIRG Education Fund | Consumer Protection

Why You Should Get Security Freezes Before Your Information is Stolen

Here are tips for preventing ID theft and using a security freeze:

How To Avoid Identity Theft

How To Use a Security Freeze

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Report | NMPIRG | Democracy

Boosting the Impact of Small Donors

This report examines how the 2016 presidential race would be reshaped by a public financing system that amplifies the voices of small donors in our elections. The 2016 election will likely break all previous campaign spending records. But more important than the amount of money spent is where that money is coming from. Under our current system, courting wealthy mega-donors – who often have different priorities and policy preferences than most voters – has taken precedence over appealing to everyday Americans.

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Report | NMPIRG | Democracy

Fighting Big Money, Empowering People

Like every generation before us, Americans are coming together to preserve a democracy of the people, by the people, and for the people. American democracy is premised on the consent of the governed, and on the idea that we all deserve a say in the government decisions that affect our families. We stand united supporting commonsense protections that recognize the people as the ultimate check on the corrosive influence of money in politics, which is eroding the very foundation of self-government.

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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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Report | NMPIRG Education Fund & Frontier Group | Transportation

Who Pays For Roads?

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Blog Post | Consumer Protection

Court Rejects PIRG-Opposed Swipe Fee Settlement With Visa/Mastercard | Ed Mierzwinski

Today, a panel of the U.S. Court of Appeals for the Second Circuit threw out a preliminary $7.25 billion settlement between Visa and Mastercard and any merchant accepting credit cards (including U.S. PIRG), ruling that despite that seemingly massive payment for past practices that the settlement gave inadequate relief to merchants going forward, as it essentially immunized the networks for any future illegal conduct while providing mostly illusory benefits. Since we accept credit cards from our members, we, joined by Consumer Reports, had formally objected to the settlement as consumer advocates who also happen to be merchant class members (most merchant associations also objected).

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Blog Post | Consumer Protection

House Launches Frenzy of Attacks on CFPB, Public Protections | Ed Mierzwinski

Today and tomorrow the House floor showcases a variety of special-interest backed bills designed to eliminate public protections and weaken financial reform. Action starts soon with an attempt to override the President's veto of legislation to wipe away a new Department of Labor rule designed to protect hard-earned retirement savings from Wall Streeters seeking their "share" of your own share. Then, the House will consider the massive FSGG Appropriations bill, which rolls back the independence and authority of the CFPB and other financial reforms. Finally, they've teed up a bill to eliminate the Supreme Court's long-standing "Chevron doctrine," which says that courts must defer to expert agencies in certain circumstances. Without the doctrine in place, polluters and wrongdoers will have more opportunities to challenge public protections.

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Blog Post | Transportation

Clean Transportation Doesn’t Need To Be A Distant Utopia | John Olivieri

For many, when they think of combating global warming, they think of solar panels on rooftops and eliminating coal fired power plants. But, the truth is, there is not an effective solution to address global warming that does not deal with transportation as well.

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Video Blog | Consumer Protection

Last Week Tonight with John Oliver: The retirement industry is a minefield -- but here’s the answer

In this week’s episode of “Last Week Tonight,” host John Oliver called out three main problems hurting consumers when it comes to retirement: First, financial advisers aren’t currently required to work in their clients’ best interest. Second, high fees compound over time. Third, actively managed investment funds aren’t the answer. 

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Blog Post | Transportation

A World Without Carbon Pollution – Closer Than You Might Think | John Olivieri

For many, a world without carbon pollution seems like a distant utopia. To some, this even seems unobtainable. The size and scope of the challenge before us can be daunting, yet, there is good news -- a world without carbon pollution is closer than you think.

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Priority Action

We're teaming up with big restaurant chains to stop the overuse of antibiotics on factory farms. Call on KFC to stop selling meat raised on routine antibiotics.

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